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Help Center

We are here to answer your questions

Welcome to the Pyrex Exchange help center. Here, you will find answers to common questions and troubleshooting tips to help you use our decentralized spot and perpetual trading platform built on the Binance Smart Chain Network.

If you can't find the answer to your question here, please don't hesitate to contact us at info@pyrex.exchange. Our customer support team is always happy to assist you.

Getting Started

How do I create a user account on Pyrex Exchange?

To create a user account on Pyrex Exchange, visit our website and click on the "Sign Up" button. You will be prompted to enter your email address and create a password. Once you have completed these steps, your user account will be created and you can start using the platform.

What digital assets can I trade on Pyrex Exchange?

Pyrex Exchange supports a wide range of digital assets, including popular cryptocurrencies like Bitcoin and Ethereum. You can view a full list of the assets available for trading on our website.

Are there any fees for using Pyrex Exchange?

Yes, there are fees associated with certain activities on Pyrex Exchange, such as trading and withdrawing funds. These fees will be clearly disclosed to you at the time of the relevant transaction or activity.


How do I place a trade on Pyrex Exchange?

To place a trade on Pyrex Exchange, log in to your user account and go to the trading page. Select the asset you want to trade and enter the details of your trade, such as the price and the amount. Review your trade carefully and confirm it to complete the transaction.

What is a spot trade and how is it different from a perpetual trade?

A spot trade is a type of trade in which the settlement of the transaction occurs on the spot, or immediately. In contrast, a perpetual trade is a type of trade in which the settlement of the transaction is deferred to a later date.

Can I set limit orders or stop-loss orders on Pyrex Exchange?

Yes, Pyrex Exchange allows you to set limit orders and stop-loss orders to manage your trades and protect against potential losses. You can set these orders when placing a trade by selecting the "Advanced" options and entering the relevant details.

Security & Account Management

Is my information and data secure on Pyrex Exchange?

Yes, the security of your information and data is a top priority for us. Pyrex Exchange uses state-of-the-art encryption and security measures to protect your data from unauthorized access or disclosure.

How do I change my password or update my account information?

To change your password or update your account information, log in to your user account and go to the account settings page. From here, you can change your password and update your personal information, such as your name and email address.

How do I withdraw my funds from Pyrex Exchange?

To withdraw your funds from Pyrex Exchange, log in to your user account and go to the withdrawal page. Select the asset you want to withdraw and enter the amount and the recipient address. Review the details of your withdrawal carefully and confirm it to complete the transaction.

We hope that this help center will be a useful resource for you as you start using Pyrex Exchange. Thank you for choosing our platform for your decentralized trading needs.
Best regards,
The Pyrex Exchange team

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